Saturday, November 12, 2011

Hackers may have spent years crafting Duqu

The hacker group behind Duqu may have been working on its attack code for more than four years, new analysis of the Trojan revealed Friday.

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Moscow-based Kaspersky Lab published some findings today from a recent rooting through Duqu samples provided by researchers in the Sudan, saying that one driver included with the attack payload was compiled in August 2007, extending the timeline of the gang's work.

"We can't be 100% sure [of that date], but all the compiled dates of other files seem to match to attacks," said Roel Schouwenberg, a senior researcher with Kaspersky, in an interview today. "So we're leaning towards that date as correct."

Schouwenberg added that the August 2007 driver was most likely created specifically for Duqu by the group responsible for the attacks, and was not an off-the-shelf file built by others, because the driver has not been spotted elsewhere.

Other researchers have found files amongst those used by Duqu that carry build dates of February 2008, but actual attacks have been tracked back only to April 2011.

That was also the month that the Sudan-provided samples indicated attacks took place against an unnamed target in that country, according to Kaspersky, which reported two separate attempts -- one on April 17, the second on April 21 -- to plant malware on Windows PCs.

The first attack failed because the email message carrying a malicious Word document was blocked by a spam filter; the second was successful.

Microsoft has confirmed that the Duqu campaign exploits a vulnerability in a Windows kernel-mode driver -- specifically "W32k.sys," and its TrueType font parsing engine -- to gain rights on the compromised PC sufficient to install the malware.

Although Microsoft has yet to patch the bug, it has urged customers to disable the font parser to protect themselves.

Kaspersky's other notable discovery was that each of the dozen Duqu attacks it knows of used a custom-created set of files compiled immediately before the malware was aimed at a target.

"The differences are pretty minor, but they are using unique files tailor-made for each operation," said Schouwenberg. "Each and every attack had its own command-and-control [C&C] server, with its location embedded in the files," he explained.

"That hints that they're very business oriented," Schouwenberg said. "They're very professional, very polished."

Although Kaspersky's newest analysis differs in some ways from that conducted by other security firms -- notably Symantec, which was the first to disclose Duqu's existence -- neither Schouwenberg or a Symantec director saw a conflict.

"Each security firm has different clients, different contacts, and with the limited sharing of samples, we may have just found the earliest [Duqu code]," said Schouwenberg.

Symantec echoed that.

"There are multiple variants of Duqu and the samples Kaspersky have analyzed simply reflect this fact," said Eric Chien, technical director of Symantec's security response group, in an email reply to questions today. "Thus, we have no reason to believe there are conflicts between our analysis and the analysis published by Kaspersky. Their analysis is based on earlier versions, which would account for the earlier date."

Duqu has been characterized by Symantec and others as a possible precursor to the next Stuxnet, the ultra-sophisticated worm that last year sabotaged Iran's nuclear program.

While some have disputed that, Kaspersky is firmly in the Stuxnet-connection camp.

"This new analysis has made us more confident that Duqu was created by the same people behind Stuxnet," said Schouwenberg.

There are certainly differences -- Stuxnet was an attack tool, Duqu seems designed to be part of an intelligence-gathering operation -- but Schouwenberg said there were even more similarities. One such similarity: a line between Stuxnet and Duqu's infection process that, he said, showed the authors of the former learned important lessons that they then applied to the latter.

"They learned from Stuxnet, which was very 'noisy,'" said Schouwenberg, referring to the widespread infections of the worm that many believe was due to over-eager attackers who had been stymied in an earlier attempt to infiltrate Iran's nuclear facilities. Duqu takes a much more cautious approach; It exploits only one unpatched, or "zero-day" Windows vulnerability, not the unprecedented four used by the Stuxnet shotgun.

"Duqu is very sophisticated," said Schouwenberg. "Some mistakes were made in Stuxnet, but all those mistakes are gone now [in Duqu]."

Thursday, November 10, 2011

RIM stands by Flash mobile as it pursues HTML5

Research In Motion will continue to use Adobe Flash Player, at least for the BlackBerry PlayBook tablet, even after Adobe announced it will discontinue Flash for the mobile Web.

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RIM also said in a blog post that it will push ahead with both Flash and HTML5, a Flash alternative, for the PlayBook, just as it did when the PlayBook launched earlier this year.

Google, which launched the open-source Android mobile operating system, hasn't commented on Adobe's decision to ditch the Flash Player in future mobile browsers in order to focus on HTML5.

However, many Android developers and partners with Android phone makers have raised concerns about Adobe's decision, some saying they want to continue using Flash and want details on the progression from Flash Player to HTML5.

Microsoft decided not to include Flash in its Windows Phone 7.5 "Mango" devices, after saying earlier in the year that it planned to work with Adobe to see if Flash software would work with Windows Phone mobile OS.

IDC analyst Al Hilwa said Microsoft's decision not to support Flash in Windows Phone 7.5 or Windows 8 Metro "has to have weighed in" Adobe's decision on Flash. "Deciding how much [Adobe should] invest in Flash is no doubt related to the overall investments that other key vendors are making in HTML5 ... The support for HTML5 is overwhelming from browser makers and platform owners."

IDC predicts that 90% of smartphones and tablets will have HTML5-ready browsers by 2013. On the other hand, IDC said it will take until 2015 for 90% of desktop browsers to support HTML5, which is one reason Adobe has stuck with investing in Flash for desktop browsers.

Apple and former CEO Steve Jobs never supported Flash on its various iOS devices because of performance problems when running Flash video that resulted in battery drain.

RIM's blog, penned by Dan Dodge, the CEO of the QNX division at RIM, gave plenty of credence to HTML5, calling it a "powerful, open standards-based development platform."

Dodge didn't say how long RIM plans to work with Flash, however. "As an Adobe source code licensee, we will continue to work on and release our own implementations [with Flash] and are looking forward to including Flash 11.1 for the BlackBerry PlayBook," he wrote.

Notably, Adobe had said it will release Flash Player 11.1 for Android and for the BlackBerry PlayBook, and will then discontinue development of Flash Player for browsers in new mobile devices.

RIM was "pleased" by Adobe's plan to continue development of Flash-based apps delivered via Adobe Air and through RIM's BlackBerry App World, Dodge added.

RIM's Alec Saunders, vice president of developer relations, added to Dodge's support in a separate blog, saying: "What I would like the developer community to know is that RIM will continue to support developers who have built Adobe Flash-based apps on our platform."

Where the heck is iWork '12?

Apple last major update of its venerable office suite — iWork — was almost three years ago and it’s starting to show its age. Is it going 64-bit? Will it get a Final Cut Pro X-style reboot?

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Where the heck is iWork ‘12?

Microsoft Office is an industry standard and a practical requirement for people that need to exchange office documents back and forth. But I tend to launch Keynote, Pages or Numbers when I’m creating a new document for me. Although I’ve done several tours with Office (who hasn’t) I prefer iWork for most tasks and Keynote is hands-down a better application than PowerPoint.

The problem is that Apple’s last major update of its venerable office suite was almost three years ago and it’s starting to show its age. Here’s a breakdown of the major iWork releases since it was announced in 2005:

January 11, 2005 — iWork ‘05
January 10, 2006 –- iWork ‘06
August 7, 2007 — iWork ‘08
January 6, 2009 — iWork ‘09

Although Apple is still promoting ‘09 versions of software on its website…

Many people (including myself) thought that Apple would release iWork ‘12 at its Let’s Talk iPhone event on October 4, but it didn’t come to pass. Apple instead released the iPhone 4S, iOS 5, and iCloud - nothing to sneeze at, mind you. I was almost certain that Apple would release iWork ‘12 alongside iOS 5. It made total sense — at least to me.

Instead of releasing iWork ‘12, Apple decided to release incremental updates to the suite, mostly to support new OS innovations.

On July 20 Apple released updates to iWork desktop apps adding OS X Lion features like full screen, resume, auto save and versions.

On October 12 Apple updated Keynote, Pages and Numbers for iOS to version 1.5, adding support for iCloud’s Documents in the Cloud feature. The updates allow users to automatically store presentations, spreadsheets and word processing files in iCloud and keep them synced among multiple iOS devices.

While iWork for iOS got Documents in the Cloud support, unfortunately the desktop versions didn’t follow suit. This necessitates the following workflow if you want to transfer a Pages document from your iPhone to your Mac (for example):

Pages app > documents screen
Touch Edit (icons start to shake)
Touch Document
Touch Share icon
Touch iWork.com
Oddly you must send an email notification (even if sharing to yourself) or it won’t upload
Visit iWork.com from a browser on your Mac, log in
Download the shared file (options include Pages, PDF or Word format)
Open it in Pages for Mac OS

Once you’ve got the document on your Mac, there’s no way to upload it to iWork.com. The only way to get the document back on your iPhone is to email it to yourself and select “Open with Pages” on your iOS device.

Obtuse, to say the least.

So where, oh where, is iWork ‘12?

Originally iCloud was believed to be holding it up, but Apple released iCloud on October 4, so that’s not it.

A theory being floated on the Apple discussion boards is that iWork ‘11 was being re-written to be 64-bit native and Apple “ran into some significant issues with existing 64-bit-able hardware base” so they’re downgrading it to 32-bit.

One of my favorite rumors is that iWork ‘12 will come with a Final Cut Pro X-style reboot. It apparently started when AppleBitch discovered an Apple job opening for a Senior User Interface Designer that would “rework the iWork suite on both Mac and iOS devices.”

Whatever the reason, Apple needs to ship it soon. Seemless iCloud integration is practically a given but I’m sure that Apple has some other snazzy features up its sleeve, too.

Tuesday, November 8, 2011

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Friday, November 4, 2011

HP makes more executive changes

After a couple of high-profile departures, HP on Wednesday announced some executive appointments, including a new CIO.

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John Hinshaw is now executive vice president of Global Technology and Business Processes, the company said. He'll oversee IT and will be in charge of optimizing business processes across the company. Hinshaw previously worked for Boeing and before that, Verizon Wireless. He'll report to Meg Whitman, HP's new president and CEO.


Craig Flower, an HP veteran since 1984, will take on the role of senior vice president and CIO. He'll report to Hinshaw.

Flower once reported to former HP CIO Randy Mott, who left the company in June as part of a restructuring instituted by short-lived CEO Leo Apotheker. Mott was known for his restructuring of HP's IT, including a massive reduction of data centers.

The appointments follow a number of high-profile departures at HP recently and this year. Last month HP's chief strategy and technology officer, Shane Robison, retired, and the company said it wouldn't replace him. Earlier this week, Phil McKinney, vice president and chief technology officer for HP's Personal Systems Group, said he'd retire at the end of this year. In June, well-known HP veteran Ann Livermore stepped down as head of the Enterprise Business but took on a board seat. Whitman, HP's new CEO, is taking over for Apotheker, who lasted less than a year and who replaced Mark Hurd, who had been ousted after allegations of sexual harassment.

Thursday, November 3, 2011

Majority of mobile users under 44 now have a smartphone

Smartphones continue to capture more mobile users, especially those less than 44 years old, according to a new third-quarter study from Nielsen.



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Only 43 percent of all mobile users own a smartphone, noted Nielsen. That figure covers everyone the company surveyed from 13 to over 65 years old. But ownership has hit more than 50 percent among some specific age groups under 44.

A majority 62 percent of those 25-34 own a smartphone and almost 54 percent of those aged 18-24 and 35-44 do as well. Teenagers are seen as heavy mobile phone users, but only 38 percent of those 13-17 own a smartphone as opposed to a basic feature phone. Moving up in age, 39 percent of mobile users 45-54 years old have a smartphone.

Smartphone usage is also growing among those 55-64. Though only 30 percent of people in this age range own a smartphone, that number is 5 percent higher than Nielsen saw in the second quarter.

In the neverending Android vs Apple smartphone contest, Android is on top, according to Nielsen with 43 percent of the U.S. market, while the iPhone is in the pockets of 28 percent of smartphone users. RIM's BlackBerry owns an 18 percent share, leaving Microsoft's Windows Phone with 7 percent, and other assorted vendors scooping up the remaining 4 percent.

Overall, smartphones grabbed 43 percent of mobile users for the third quarter, while feature phones still held onto a majority of 57 percent.

Tuesday, November 1, 2011

Lessons on the future of work from the days before email

Like many of you, I just spent the last few hours trying to make some headway on my email inbox, the only 40 year old technology still at the heart of my work day. What better way to relaunch this blog on "the future of work," I thought, than with some reflections on what work was like in the days before email.

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These days weren't that long ago -- I remember joining the strategy consultancy McKinsey & Company in the mid-90's, and spending my entire first day in our New York office getting trained in... voicemail. Yes, voicemail.

With distributed teams working on-site at hundreds of different clients around the world, voicemail was the tool of choice at McKinsey back then for providing important project updates to the partnership. We were taught how to write an outline of our voicemail's three main points ahead of time (there were always three main points), how to record our message clearly, and how to send it to the entire project team at once. Busy partners were trained on how to play back their voicemail at double speed to save time.

Of course, voicemail was a nightmare to work with. You couldn't search, and you had to go through your inbox sequentially, even if the most critical message was at the end of the queue. You had to dial-in and check it constantly. The most amusing limitation was the need to record a message all in one take -- I remember one of my engagement managers spending literally an hour in our team room recording and re-recording a particularly sensitive message to the partner, trying to get the tone just right while the rest of the team tried to keep a straight face. We did also have our Lotus Notes email system, but getting online was still a little dicey from a remote hotel or customer conference room, so voicemail was the channel through which important things got done. I got on email once a day to read the newsletter from HR and other office updates.

By the time I left the firm three years later, that had all changed. By then, email ruled the day. Voicemail became the thing that I checked at the end of the day to make sure there was nothing critical that I'd missed.

My point? There was a time before email. And there will be a time after email. I'm not saying that email will die, but email will someday surely assume the role that the voicemail and the written memo play in today's workplace. Because email is, in its own way, just as broken as voicemail when it comes to supporting the way people work. Email is:

Completely unstructured, even when talking about increasingly structured things
Message centric, instead of centered on the people or topics it is about
Siloed, forever stuck in inboxes across the company instead of a centralized place where it can be discovered and shared
Asynchronous to a fault, in an increasingly realtime world
Lacks context -- every email message is an island, lacking context form everything else in your business

I'm not just picking on email -- that's just one example of how the way we work today is broken. We still use spreadsheets to keep track of who is doing what, by when. We still use presentations to organize meetings and make decisions. We use text documents to jot down things we want to remember.

There must be a better way to work. That's what I want to explore here in this blog -- examining the future of work.

Of course, the future of work is already here, its just unevenly distributed (with a nod to William Gibson). In the technology industry, we get little glimpses of what the future of work might look like every day -- when Box.net raises a new round of funding, when Jive files for its IPO, when Google brings a feature like Google+ to its productivity suite, when established vendors like SAP and Oracle struggle to catch up as they duke it out with vendors like Salesforce.com, and even when emerging companies like my employer Podio make us more productive doing things like collaborating on projects from our mobile devices.

But these are just glimpses. As someone who spends nearly as much time thinking about the nature of work as I do actually getting work done (sometimes to my own detriment!), I'm continually amazed by how early we are in this transition. But at least I'm not staying up late re-recording voicemails to my teammates anymore!